Police
Fire
Emergency Medical Service
Our Values
To fulfill our mission to both communities and first responders, the Addison Consolidated Dispatch Center adopts these values:
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To express compassion by treating everyone with courtesy, empathy, impartiality, and respect
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To demonstrate dependability by gathering and providing accurate information in an efficient and confidential manner
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To foster integrity by always being ethical and honest
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To exhibit professionalism by being loyal and taking the responsibility for working as a team
Management Team
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Marilu Hernandez
Director of Communications
Director Hernandez began her public safety career in 1998 as a telecommunicator at the Addison Police Department (IL). She became a Certified Training Officer (CTO), and in 2012 as the Addison Police Department Communications consolidated to become ACDC, Marilu accepted the position of Day Shift Team Lead. In 1997, Marilu earned her Associates of Applied Science degree in Criminal Justice from College of DuPage.
In 2017 she was promoted to Operations Manager, followed by a promotion in 2022 to Deputy Director of Communications. In October 2024, Marilu was promoted to Director of Communications.
Throughout the course of her employment, Marilu has earned numerous certifications and meritorious awards for service with excellence. Her 25+ years of experience in addition to her passion for all facets of public safety has not only propelled her to leadership but afforded her the profound respect of her peers and those she mentors on both on and off the communication floor.
Marilu is a member of APCO and NENA, serves as a FEMA Communications Unit Leader, and is a voting member of the DuPage County Emergency Telephone System Board (ETSB).
Eric Burmeister
Deputy Director of Communications
Deputy Director Burmeister began his public safety career in 1999 as a dispatcher. Desiring to fulfill an additional calling in public safety, in 2002 Eric was hired as a full-time firefighter. Throughout his tenure as a firefighter, he continued to dispatch part-time, at both single and consolidated dispatch agencies. In 2011, Eric earned his Bachelor of Arts degree in Management from Benedictine University.
Eric retired from firefighting in 2022, and joined ACDC as a telecommunicator. He quickly began to fulfill the role of Communications Training Officer, teaching both on the dispatch floor and in the classroom. In July 2024, Eric was promoted to Professional Standards Coordinator, and in November 2024 he was promoted to Deputy Director of Communications. He is cross-trained in police and fire dispatching, is an APCO Agency Instructor, and an APCO Accreditation Manager.
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Eric is a member of NENA and APCO, serves as a FEMA Communications Unit Leader, and is a member of the DuPage County OHSEM Communications Unit. He also serves as a member of the APCO Agency Training Program Committee, and as a voting member of the DuPage County ETSB Policy Advisory Committee.
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Michele Beebe
Operations Manager
Operations Manager Beebe began her public safety communications career in 2002, hired by the Village of Itasca, IL. as a police and fire telecommunicator. After recognizing the State of Illinois intent to consolidate individual 9-1-1 Public Safety Answering Points (PSAP), she applied to the Addison Police Department in Addison, IL dispatch center in 2011, was hired, and became integral in consolidating Addison Police Communications to ACDC. Michele achieved a Bachelor of Arts in Management from Illinois Benedictine University in 2013.
Throughout her employment, Michele has served multiple tenures as the Team Lead on all three shifts. She is trained across all public safety disciplines, able to handle operations for both police and fire communications. Michele is a certified APCO Communications Training Officer and continues to teach in the ACDC 9-1-1 classroom for new hires.
In 2023, Michele was promoted to Operations Manager. Michele’s determination in conjunction with her years of experience in public safety communications is driven by her continual goal to support the ACDC telecommunicators who continue to do very difficult work, to the highest of standards.
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David Dobey
Operations Manager
Operations Manager Dobey began his public safety communications career in 2017. Initially, David completed criminal justice coursework at College of Dupage; then, accepted the police telecommunicator position at ACDC.
David brought prior private sector management experience to ACDC along with a willingness to quickly learn public safety police communication operations. David has been primarily assigned to the afternoon shift, where he has flourished as a police telecommunicator, demonstrated leadership and has ultimately become a knowledgeable and respected resource.
David is a certified APCO Communications Training Officer, and continues to teach in the ACDC 9-1-1 classroom for new hires. He is also a Computer Aided Dispatch (CAD) subject matter expert, and leads the ACDC High Risk Low Frequency training team.
In 2023, David was promoted to Operations Manager. David looks forward to using his experience while continuing to grow his knowledge to support all facets of ACDC public safety communication day-to-day operations.
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Keith Marc
Public Safety Systems Administrator
Public Safety Systems Administrator Keith Marc was hired by the Village of Addison (IL) in 2017. Keith’s position is dedicated information technology support for the Village of Addison, Motorola Radio and AT&T systems at ACDC, and as an integral component of DuPage County emergency services infrastructure. He was part of the construction and build-out process for the ACDC facility, and is permanently assigned to ACDC to provide ongoing and immediate support.
Keith has over twenty-five (25) years in the telecommunications industry wearing many hats of the industry. He holds two Associates degrees from Moraine Valley Community College and a plethora of certifications from a variety of affiliates. Keith believes being at ACDC is “the ideal challenge; to work with technologies ACDC uses to dispatch emergency services for our neighboring agencies, both Fire and Police.”